Biskotokids.gr is the "Website" and the "Online Store" of exhibition and distribution of products through the Internet,

which belongs to the Greek company with the name "Georgakopoulos Ioannis" based at 58 Spyrou Spyridi, Volos 38221, in Greece (Tax Identification Number: 130550976 / VOLOS Tax Office) (hereinafter "BISKOTO").

These General Terms and conditions of use of the website and purchase of the products / services of our online store (hereinafter the "Terms of Use and Transactions" or the "Terms of Use"), determine the terms and conditions of your browsing our Website and use of this and our online store and govern the sales contract concluded between us for the purchase of products from our online store.

Before entering our online store we invite you to consult the Terms of Use and Transactions and make sure that you agree with them. In case of disagreement with any of these Terms of Use, you must not take any action both on our Website and in our online store, including your simple browsing in it. Any action you take in our online store, such as your browsing in it, your subscription to the newsletter of our Company, or the purchase of our products, is considered as unconditional acceptance of these Terms of Use and Transactions.

Biskotokids.gr, reserves the right to modify or renew unilaterally these Terms of Use at its sole discretion and / or when the modification is required by law, possibly without your prior notice, but always within the framework of transactional ethics and of the limits set by law. biskokids.gr undertakes the obligation to inform you of any modifications as well as of any change, through the Website.

Any modifications will take effect from the date of their posting on this Website.

It is clarified that any change of these Terms of Use does not include orders that you have already made in our online store, before the entry into force of the modifications according to the above. The use of biskotokids.gr after the above mentioned modification, is considered as acceptance of Terms of Use, as amended. The use of this Website by you and any of your transactions in our online store is at your sole risk.



The information provided by this Website is complete, true, valid and up to date, whether it concerns our identity or the products / services provided by our online store.

The above warranties are subject to any technical or typographical errors which may not be foreseen or which have occurred unintentionally or due to interruptions of this website or due to force majeure.

Biskotokids.gr has taken all the necessary technical and other means in order to be immediately informed of the available quantity and sizes of our products, however it maintains an explicit reservation regarding the validity of the quantities and sizes of products available in the online store, as the information may be updated. to be carried out within one (3) days, from the moment of their modification.


Your registration as a Member in biskotokids.gr is desirable but not necessary in order to make a purchase from our Online Store.

By entering your requested personal information (first and last name, address, postal code of your current main residence, telephone, valid e-mail address (email), gender and date of birth) and acceptance of these Terms of Use and Transactions, you become a Member at biskotokids.gr and we open your own Member Account.

Registration and participation as a member is free, personal, non-transferable and non-exclusive. You are responsible for the information you provide to us and biskotokids.gr is based exclusively on your statements regarding your personal information.

Your personal information that you provide to us during your registration as a Member, our Company processes exclusively for the purpose:

(a) The creation of your Account at biskotokids.gr through which you can track the progress of your order, the history of your transactions at biksotokids.gr etc ..

(b) Our communication with you regarding the transactions between us (eg to ensure the possibility of communication with you, for the completion, shipping and delivery of your order, for the payment and our secure financial transaction).

You have the opportunity, at any time, to access your data, or you can also at any time request the immediate deletion or correction of your data, their temporary non-use by biskotokids.gr, their commitment or non-transmission, following same as above emailing process to us.

In any case, your data is kept by our Company only for as long as you are a registered Member of biskotokids.gr.

Your personal data is not disclosed to any third party and is managed exclusively by biskotokids.gr.

All your personal data, which are collected through the special electronic form of biskotokids.gr are the absolutely necessary for the performance of the above services and your registration indicates your full consent.

Regarding the collection and processing of your personal data, the terms and provisions of the Personal Data Protection Policy of biskotokids.gr apply.

Biskotokids.gr does not provide to third parties information about your name, surname, home address or other personal data.



1.1. Completion - Order Confirmation.

You can complete your order, as a guest or as a member. During the completion of your order the system will automatically guide you in the very simple and fast registration process. If you wish to make your purchase as a guest, your details will not be saved for any future use (except for tax authorities).

To complete the order you must choose a payment method from the available ones and accept these terms. The prices listed on our products include VAT. and are considered final.

Shipping and cash on delivery costs, if any, are added to the final payment amount and are clearly indicated on the final order form, which we send to your email address.

Upon submission of your order, it will send you a message to the email account you have stated to us, which will notify you:

That we received the order.

The products you have ordered.

Shipping and cash on delivery costs, if any.

The method of payment.

And all the terms of the order.

1.2. Order cancellation.

Your order can be canceled:

1.2.1. Before the order is completed.

Before placing your order, you have the option to technically "go back to cart" and remove the quantities of products from your cart that you do not wish to order by clicking the "remove" button.

1.2.2. After the completion of the order but before the receipt of the products.

If the online order has been completed but has not yet been sent, you can cancel it by sending an email to [email protected]

1.2.3. Upon receipt of the order.

Any refusal to pick up your products upon delivery by the Shipping Company is tantamount to your right of withdrawal.

In any case, we inform you that in case of your withdrawal, biskotokids.gr records the event in a special file.

In the case of a second order, after a previous refusal to receive from the same customer, biskotokids.gr  will contact the customer to confirm the new order.

In case the same customer refuses to receive his order a second time, then any subsequent order is paid by bank deposit.

1.2.4. Upon receipt of the order, due to error, due to defective products, due to loss.

Upon receipt, your order will be canceled in case you receive a defective product, a wrong product (not included in the final order form) or you never receive a product due to loss.


2.1. Shipping charges.

The shipment of the products of your order, will be charged with shipping costs (if any) which are added to the final payment amount and are clearly indicated on the final order form.

2.2. Place - Delivery dates and times.

The delivery days of your products are defined by the operating hours of the Transport Company that undertakes their transport and takes place at the place of delivery that you have stated in your order form.

If your order is completed by 12:30 pm, the products will be delivered within three working days.

In case your order is completed by submitting it to us after 12:30 pm, the delivery time increases by one working day.

The above deadlines do not apply during periods of extreme weather events or strikes and in any case of force majeure, which may affect transport and delivery times.

2.3. Delivery Delay.

Our Company makes every effort for the timely and proper delivery of your products, however we reserve the reservation that the delivery of your product (s) may be delayed in case:

(a) The product is not in our warehouse and is delayed in being shipped by our supplier.

(b) The product you ordered has already been removed and is not available due to a sudden and unannounced announcement by the supplier about the removal of the product in question.

(c) There is a force majeure event such as extreme weather events, strikes, or any other event outside our sphere of influence and control that may affect the delivery and delivery of your order.

In the above cases we will contact you to ask if you want to deliver the order without the product that has been delayed or is not available, or to suggest you an alternative, or to inform you about the delivery time of the product that is not immediate available.

In case you are not satisfied with our offer, you have the right to cancel the order in part or in full and we will refund you any money you have paid.

In case of delay you can contact Funky Man by phone, or at the email [email protected], to declare your withdrawal in whole or in part of the order.


3.1. COD Method - Payment upon receipt of the order.

When an employee of the courier company arrives at your place to deliver your products to you, you pay in cash the value of your order and any costs that may arise (eg transport costs, cash on delivery), as stated in the form you have received, to your email address.

3.2. Credit Card Payment.

You can pay the value of your order and any costs that may arise, as stated on your order form (eg shipping costs), by credit card, or debit card (if a payment method is available).

3.3. Payment by deposit in a Bank Account.

You can pay the value of your order and the costs that may arise, by depositing in a bank account of our company (if a method of payment is available).

For your best service, please enter the code of your order, when depositing the amount.

3.4. Security.

Biskoto does not handle personal information, including credit card numbers and bank account numbers, users who choose Credit Card Payment, or, Payment by Bank Account.

These processes are protected from any unauthorized access or disclosure, loss or misuse and alteration or destruction by the credit institutions handling the transactions.

The connection of users to biskotokids.gr is secure, because it uses SSL (Secure Socket Layer) technology with AES 256 bit encryption.

SSL technology relies on a key code to encrypt data before it is sent over the (SSL) connection.

The security control between the data and the Server is based on the unique key code, ensuring full communication.

SSL (Secure Sockets Layer) protocol is currently the global standard on the Internet for certifying websites (web sites) to network users and for encrypting data between network users and web servers (web servers).

The browsers Netscape Navigator, Internet Explorer, Mozilla Firefox, Opera, Safari support the SSL protocol and it is recommended to use them to connect to the Biskoto website.


4.1. Conditions for exercising a right.

You have at your disposal within fourteen (14) days to withdraw from the purchase you may have made through our online store, without stating the reasons or providing us with any explanation (unnecessary withdrawal).

The right of withdrawal is exercised when you want to return the product you bought from our online store, and get your money back.

The above deadline of fourteen (14) calendar days for the exercise of the right of withdrawal, starts from the next day that you or any person you indicate to us as responsible for the receipt of your products (other than the carrier) obtain the physical possession of the purchased goods.

In case you have ordered more than one goods with one order and which are delivered separately, the deadline for exercising the right of withdrawal according to the above starts from the next day that you or any person you indicate to us as responsible for receiving the products you (other than the carrier) acquire the physical possession of the last good.

4.2. Procedures for exercising the right.

To exercise the right of withdrawal, you must before the expiration of the exercise period in accordance with the above, inform us of any decision to withdraw from the contract of sale that we have concluded, with a clear statement which you will send by e-mail at [email protected]

4.3. Obligations of the consumer upon withdrawal.

In order to comply with the withdrawal deadline, you must send us your statement on the exercise of your right of withdrawal, by e-mail to [email protected], before the withdrawal deadline expires in accordance with the provisions herein.

It is expressly agreed that your notice of exercise of the right of withdrawal is deemed to have reached us on the next business day following the Statement of Withdrawal in accordance with the provisions hereof.

In case of exercising the right of withdrawal in accordance with the above, you must return to us (at the address listed here) the product from the purchase of which you withdraw immediately, without undue delay.

For product returns, the cost of returning the products is borne by you, unless it is damaged or defective products that we have sent you, in which case the cost of return is borne by us.

4.4. Obligations of biskotokids.gr upon withdrawal.

If you withdraw from any of your purchases in accordance with the provisions hereof, we will refund all the money we received from you, except for the delivery costs (total shipping costs of our transaction and the cost of returning the products to us) and the additional costs due to your choice to pay for your cash on delivery order, subject to the express terms set forth below.

The refund will be made immediately, without undue delay and in any case no later than ten (10) days from the date that biskotokids.gr will receive the products you returned in accordance with the above and subject to the provisions of article II. C. 4.5.

The refund is made by crediting your bank account which you will notify to biskotokids.gr when exercising the right of withdrawal.

In any case, no additional costs will be charged for such a refund unless the bank to which you wish to make the deposit is not one of which enters into cooperation and has an account with biskotokids.gr.

4.5. Return products.

We have the right to delay the return of your money until we receive back the goods from the purchase of which you return to the same good condition in which you received them.

In case of withdrawal according to the above, it is clarified that any products that you have bought with a discount due to the purchase of the product from which you withdraw, you must return them together with the basic product from whose purchase you withdraw, otherwise the withdrawal is considered as not exercised by you and therefore no obligation is generated for us.

You acknowledge and agree that it is your responsibility to reduce the value of the products you return, which (reduction) occurs as a result of the management of these products by you, other than that which is necessary to determine the nature and properties of the products.

It is clarified, however, that in order to get your money back in case of withdrawal, the product must be in excellent condition, received without damage and complete, within its original packaging and accompanied by all relevant documents and proof of purchase. .

All returned products must be in excellent condition, have not been altered in any way and have the special tab of their marking, otherwise returns will NOT be accepted.

Clothes and Accessories.

All returned clothes and accessories should be in excellent condition and have not been washed in any way.


In underwear and swimwear, purely for hygiene reasons, NO RETURNS are made, so please carefully choose the right number you want based on what you usually wear.

The returned product must be accompanied by all the necessary documents that you received upon receipt, otherwise biskotokids.gr does not receive them as you agree that the right of withdrawal has not been legally exercised and in accordance with the terms hereof.

In case of return due to your wrong estimation (color, size, etc.), the products are not exchanged for a sum of money and the shipping and cash on delivery costs are borne by you.

That is, they are deducted from the initial total amount of your purchase:

a) the total shipping costs of our transaction and the cost of returning the products to us and the cost of cash on delivery, if the payment has been made by cash on delivery,


b) the total shipping costs of our transaction and the cost of returning the products to us, if the payment has been made WITHOUT cash on delivery.

The remaining money, from the initial total amount of the purchase, will be returned to you within 14 calendar days of receipt.

In case of return, proven defective products, shipping costs will be borne by us.

In case the product to be returned,

a) does not prove to be defective,

(b) it has been established that it has been used;

c) its packaging has been damaged,

is returned to the buyer with shipping costs borne by him.


You have the right to return the product you received, Except Underwear and Swimwear, for reasons of hygiene NO RETURNS, within 14 calendar days from the date of shipment of the order and request its replacement.

The return of the products in order to replace them, is not an act of withdrawal on your part and therefore the provisions of Article II. C. 4. hereof do not apply.

By product change, we mean replacing the product with another variant (size, color, etc.) of the same product code.

Product changes are made only if product variants are available.

We do not accept changes or returns of products, with damaged packaging, or used, or generally with their original condition altered.

We do not accept changes of underwear and swimwear, in any case, for reasons of hygiene.

We do not provide service, processing, or product conversion.

If, for your order, the possibility of the first free change is given, the first change is not charged with shipping costs, as long as you use the transport company that we will suggest to you.

If you need to make a second change then the return costs will be borne by you.

(1) To return one or more products you must contact the courier company that delivered the parcel stating that it is a return to biskotokids.gr, in order to receive the parcel to be returned and the process to be launched.

(2) Then place the item in its packaging with the barcode (if any) and its card, the receipt of the order and fill in the form that you will find in the bag to indicate what change you want to make (e.g. change in number, in color or if you want a refund) and deliver the parcel to the courier.

(3) Once we receive the package, the availability of the products you want to change is checked. If the product / s are available, we will make the change and return it to you.

In case one of the products is not available we will contact you to discuss the replacement of your order.

In case of change  with a more expensive product, you pay the difference and the new cash on delivery cost. Of course you can avoid cash on delivery by depositing the difference in the bank.

In case of change, proven defective products, shipping costs will be borne by us.

In case the product to be changed  found to have been used, returned to the buyer at a shipping cost borne by him.

Each order is accompanied by a product change form.

In case of change or return, the products must be in good condition and must be accompanied by:

a) From the purchase document.

b) From the corresponding change form, completed.

Any change or return is not accompanied by the corresponding change or return form and the purchase document will not be accepted.

It is expressly agreed that:

The replacement of the products takes place if the product to be replaced is returned to our Company in the same good condition that you originally received it.

Our Company does not replace products that have dirt, damage, alterations, injuries or are not accompanied by all the documents you received from us.

For any change or return, you must first contact us at [email protected]



1. Exclusive Liability of User / Consumer.

You are solely and exclusively responsible for the legal use of the Website and the Online Store and you are obliged to refrain from any illegal acts and abusive behavior as well as from the adoption of illegal practices and practices of unfair competition.

Participation as a member is possible only for natural or legal persons with full legal capacity. Minors (persons under 18 years of age) are excluded from acquiring the status of Member.

You are solely responsible for the legality and correctness of the Information, Data and data you provide to biskotokids.gr, which the Company has no responsibility or obligation to control, unless it is imposed upon a complaint or by law.

2. Prohibited Uses.

You are prohibited from using the Website and the online store biskotokids.gr for sending in any way, publication, transmission of any content that is illegal, threatening, offensive, defamatory, immoral, obscene, obscene, reinforces or expresses other racial, ethnic, or cause harm to third parties in any way.

Any action or omission of yours is prohibited (a) violates any patent, trademark, trade secret, copyright or other proprietary rights of both biskotokids.gr or third parties, (b) contains viruses or other software which may cause interruption, damage , destruction or obstruction of the operation of any software or cause damage to the reputation and reputation of the Company of its Associates and Affiliates and / or other users / members / consumers, or may violate any personal or other data of users / members / consumers of this Website / Online Store.

In addition it is prohibited.

(a) Any access or attempt to access information and data (including personal data) circulated through the Website and for which you have no authority or authority to use.

(b) Access to our Online Store in order to create or produce a product or service that competes with our products / services.

(c) The facilitation in any way and by any means of third parties to gain access to the Data provided to biskotokids.gr by its Members.

(d) Any form of Software piracy, hacking and / or interception, copying, analogue / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, production of data (including personal data) and information, including of the content and material (photos, graphics, texts, etc.) of the Website.

B. RESPONSIBILITY biskotokids.gr

1. Supplier Responsibility and Guarantee.

The producer of every product you buy is responsible for any damage due to a defect in his product. Any agreement to limit or release the producer from its liability is void.

Σε περίπτωση αμφιβολίας ως προς την ταυτότητα του παραγωγού ενός προϊόντος που προμηθευτήκατε από εμάς, παρακαλούμε ενημερώστε μας.

2. Liability of biskotokids.gr for defects, loss.

Biskotokids.gr has against you all the obligations provided in the Civil Code for the seller. Especially in case of defect of the product we sell you you can (a) request its repair without your charge, unless this is impossible or requires disproportionate costs or (b) its replacement with another (see Section II.D.6 ) or (c) to withdraw following the procedure in Section I.D.5.2.

The above obligations of our Company cease in case the defect has been caused by you, or the product that is returned has dirt, damage, abrasions, creases and generally creates the impression that it has been used beyond what is necessary to determine its suitability. , or in the narrow or broad sense of force majeure.

In any case, the products must be accompanied by the necessary legal documents and receipts. You must exercise your above rights within fourteen (14) calendar days from the receipt of your products, and this deadline starts from the day after receipt and in any case within it you must have returned the product to us.

In case we have executed your order incorrectly (wrong product, price, etc.), you must inform us immediately at the following contact details: Phone: 24210 26310 or Email: [email protected]

We further inform you that the risk of loss or damage of the products is borne by biskotokids.gr until you or a third party which you designate as responsible for receiving the products on your behalf (other than the carrier) has acquired the physical possession of the goods, at which time this risk is transferred to you.

However, the risk is transferred to you from the delivery of your purchased products to the carrier, if the carrier has been ordered by you to transport the goods and this option was not offered by biskotokids.gr, subject to your rights vis-τι-vis the carrier .

3. Limitation of Warranties-Liability.

Biskotokids.gr always acts in good faith and within the framework of what is provided by law and these General Terms.

It has therefore taken and continues to take all necessary technical or other measures and to make every effort to (a) ensure that the Website and the online store operate smoothly and properly without problems, interruptions, delays, errors or mistakes, (b) the data / information provided and transmitted through this website on the one hand should not be altered and on the other hand should be protected by backing up, as the security systems of this website are subject to restrictions, (c) the technology used by itself or the servers (Servers) through which our online store is made available to Users must not contain viruses or other harmful components or software programs, however biskotokids.gr  DOES NOT PROVIDE RELEVANT GUARANTEES for all the above and is not obliged to compensate you, in case you suffer any damage for the above reasons.

In addition, biskotokids.gr provides no guarantee (a) for the suitability, effectiveness, adequacy of its products in relation to the purpose for which you intend it and (b) for the correct and proper execution of the transaction obligations of the other Users of the website and its services.

Biskotokids.gr makes reasonable efforts for the maintenance and availability of its content.

Nevertheless, users accept that biskotokids.gr reserves the right to modify and / or temporarily or permanently suspend all or part of the Website with and / or without notice to users, as availability may be affected by equipment of users, from other communication networks, from the large number of people trying to use the website at the same time or for other reasons.

Therefore, biskotokids.gr does not bear any responsibility for any kind of damage (positive, negative, negligent, intra-contractual or other) resulting from the inability of users to access it, the termination of all or parts of it, the delay, non-delivery, interruption or poor quality of receiving its services or loss of their content, the existence of any kind of errors.

Biskotokids.gr is not responsible for any technical problems that may occur to users when they attempt to access the website and during it and are related to the operation or compatibility of their own infrastructure with the use of the website.

Also biskotokids.gr has no responsibility for acts or omissions of third parties and especially unauthorized interventions of third parties in products and / or services and / or information available through it.

In addition to what is explicitly defined herein, biskotokids.gr has no civil, criminal, or other liability to you and / or any third party draws rights from you, in the event that any of the above, while using the services and / or of the products of this online store suffer direct, indirect, ancillary, deposit financial or other loss, lost profits due to: (a) errors, omissions, technical glitches, malfunctions or malfunctions of the Telecommunication Networks, the Internet, the website, the Internet Service Providers; certain products through the online store, (c) facts, statements, actions, acts and / or omissions of biskotokids.gr or third parties including other Users for which biskotokids.gr does not provide guarantees and has no obligation in accordance with the provisions hereby, (c) information and other content that may be published and disclosed by third parties.

Biskotokids.gr reserves the right to deliver the products in cases of force majeure.

Biskotokids.gr reserves the right at any time to temporarily or permanently suspend the operation of all or part of it for reasons of maintenance or upgrade or for any reason.

Biskotokids.gr can not provide any guarantee for the availability of the products, but guarantees the timely information of the final consumers about their non-availability, subject to the term II.D.

Biskotokids.gr is not responsible in any case for your communication with the third party service providers that advertise or are advertised on biskotokids.gr and for any commercial transaction that may arise from your relationship.

In addition, it is not responsible for any defective products of third parties which are received as a gift.

The Website may contain links to other websites.

Biskotokids.gr in no case should be considered as embracing or accepting the content or services of other websites that may be linked through links and explicitly disclaims any responsibility for any content, privacy policy, quality of content and services.

In addition, biskotokids.gr bears no responsibility for any unavailability of these websites, their policy on the protection of your personal data, the quality and completeness of their information and services.

Biskotokids.gr does not control and does not carry out any preventive control of the content and information published and communicated by third parties and bears no responsibility for them.

Biskotokids.gr is responsible only for deceit and gross negligence, in case of damage from information provided by biskotokids.gr or services provided through the website.

Biskotokids.gr has the right to temporarily or permanently exclude a member at any time and without stating the reasons, ie to cancel / delete / block the access and / or participation of a member (temporarily and / or permanently) without any claims against biskotokids. gr. It goes without saying that this member is prohibited from becoming a member of biskotokids.gr again with the same or other information unless biskotokids.gr expressly consents to this. For this purpose, the member agrees to biskotokids.gr to keep his personal data in his system in order to be able to identify any subsequent attempt to register.

The above applies in particular (but not exclusively) in case of violation of the terms of use by the member which in their entirety are recognized and agreed by the member as essential, in case of request by any Authority, Court, in case of termination by a third party rights holder against member.

Biskotokids.gr reserves the right at any time, unjustifiably and without compensation to terminate or terminate the provision of its services and / or its operation permanently or temporarily without subject to any obligation to inform members in advance. Biskotokids.gr is responsible only for direct damages, which arise due to fraud or gross negligence of biskotokids.gr.

Without prejudice to the mandatory nature of the provisions, the liability of biskotokids.gr for direct damage due to slight negligence, regardless of legal reason, is explicitly excluded. The liability of biskotokids.gr for indirect or consequential damages is completely and explicitly excluded - regardless of the reason.


All content of the websites of this website, including images, graphics, photos, drawings, texts, services and products are the intellectual property of biskotokids.gr and are protected under the relevant provisions of Greek law, European law and international conventions and conditions.

Any copying, analog / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, part or all of the content of the website for any purpose, except for strictly personal use, is prohibited, unless biskotokids.gr gives in writing her consent.

The names, images, logos and insignia that represent biskotokids.gr and / or its online store and / or third parties contracted with them as well as their products or services, are exclusive trademarks and insignia of biskotokids.gr or / and biskotokids.gr and / or the above third parties and are protected by Greek, EU and international laws on trademarks and industrial and intellectual property and unfair competition.

In any case, their appearance and display on the websites biskotokids.gr should in no way be construed as a transfer or assignment of their license or right of use.



These General Terms constitute the final and unique terms in force regarding the provision of the Service by the Company to the User and abolish any pre-existing terms, previous contracts and arrangements, written or oral between the Company and the User regarding the use of the Service .


No delay, negligence or tolerance of the Company in the enforcement of compliance with this term by the User, is not a waiver or harm provided in this right.

If any of these terms were to be judged by any competent Court to be invalid and therefore inapplicable, this term will not invalidate the remaining terms hereof, which will remain in full force and effect.


In the event that any part of the present is declared invalid or determined by a court decision, this invalidity will not affect the validity of the remaining part of the present, which will remain valid as if these General Terms had been executed with their invalid part deleted.

The Company will seek to replace any invalid term with a new valid term, the result of which will be the closest equivalent to the one that was canceled.


Any dispute between the parties regarding the application, interpretation, invalidity of terms of the contract, the existence or non-existence of rights and obligations of the parties to the contract or tort, is interpreted in accordance with Greek law and falls under the exclusive jurisdiction of the competent court. of the city of Karditsa, to the jurisdiction of which the parties submit from today voluntarily.

Alternatively, the out-of-court settlement is proposed through the European Alternative Dispute Resolution Body.

According to Directive 2013/11 / EC, which was incorporated in Greece with JM 70330/2015, the possibility of electronic consumer dispute resolution with the Alternative Dispute Resolution (ADR) procedure is now provided throughout the European Union.

If the customer has the status of a consumer (ie a natural person acting outside the professional capacity) and has any problem with a purchase made from our Website, he can initiate the ADR process through the single all-union platform for electronic dispute resolution (platform ADR) available at https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage


You can contact biskotokids.gr at [email protected] stating your name and order code

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